How long will it take for me to receive my order?
Our standard delivery time is between 3-5 working days.
Please note for some larger items and playhouses, the delivery information on the product page will state delivery time from ordering.
How much is delivery?
The cost of shipping an order is dependent on the delivery address as well as the weight of the shipment - this can therefore only be calculated at checkout.
UK tracked shipping starts from only £3.99 for standard shipping .
Click & Collect is now available.
9.00am -18.00pm Monday - Friday order online & pick up from our store in Gateshead.
Large Parcel deliveries will state the price on the item description.
Who are our Couriers?
We use Royal Mail and Parcelforce tracked delivery, you can track your order via the link in your confirmation email.
Please ensure that you provide your full name and correct delivery address (including postal code). Unfortunately we can not be liable for orders that do not arrive at their destination due to incorrect delivery information being provided at checkout.
In the unlikely event of your order not arriving at its destination in spite of correct delivery information being provided at checkout (within 10 days for UK deliveries), please contact us in writing at firstname.lastname@example.org.